Listed below are the supported operating systems and browsers for use with the Blackboard Academic Suite. The Academic Suite is a Web-based application and other browsers and operating system may work well, however, the listed configurations are the only configurations that are tested and supported by Blackboard.
Term
Definition
Certified
fully tested and supported
Compatible
key application areas tested
Not tested
specified Browser is not supported for the Operating System
Microsoft® Internet Explorer® Web Browsers
Windows 98
Windows 2000
Windows XP Service Pack 1 and Service Pack 2 (Home Edition and Professional)
Mac OS 10.3
Mac OS 10.4
Mac OS 10.4.x for Intel x86 Platform
Internet Explorer 6 Service Pack 1 and Service Pack 2
Certified
Certified
Certified
Not Tested
Not Tested
Not Tested
Internet Explorer 7
Not Tested
Not Tested
Not Tested
Not Tested
Not Tested
Not Tested
America On-Line Web Browsers
Windows 98
Windows 2000
Windows XP Service Pack 1 and Service Pack 2 (Home Edition and Professional)
Mac OS 10.3
Mac OS 10.4
Mac OS 10.4.x for Intel x86 Platform
AOL 9
Certified
Certified
Certified
Not Tested
Not Tested
Not Tested
Netscape® and Mozilla® Firefox Web Browsers
Windows 98
Windows 2000
Windows XP Service Pack 1 and Service Pack 2 (Home Edition and Professional)
Mac OS 10.3
Mac OS 10.4
Mac OS 10.4.x for Intel x86 Platform
Netscape 7.2
Certified
Certified
Certified
Not Tested
Not Tested
Not Tested
Firefox 1.0
Certified
Certified
Certified
Certified
Certified
Certified
Firefox 1.5
Certified
Certified
Certified
Not Tested
Not Tested
Not Tested
Mozilla 1.7
Certified
Certified
Certified
Certified
Certified
Certified
As of this application pack, Firefox 1.5 for Mac OS software remains unsupported. (However, Firefox for Microsoft Windows operating system is supported as of Service Pack 3.) Testing with this browser has revealed significant issues with the implementation of the Java Runtime Environment (JRE) in Firefox 1.5 for Mac OS software. The issues include the following:
Chat applet will not load.
Who's Online chat invitations cannot be sent of received.
The root cause of these problems are issues around the implementation of the Java Embedded Plug-in (JEP) added to Firefox 1.5. This is a known issue in Firefox that has been logged in the Mozilla bug database. As a result of these JRE issues, Firefox 1.5 for Mac OS operating system software remains unsupported with Vista and CE. It is possible to manually edit the Browser Configuration file to list Firefox 1.5 for Mac OS operating system software as supported. This will result in the browser showing as supported for the entire server. Before editing, carefully consider the impact this action may have. For help in configuring the Browser Checker, contact Blackboard Support at http://www.blackboard.com/support.
