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| h3. Supported Browser Pages |
| h3. {color:black}Supported Browser Pages{color} |
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| h5. [Vista 8.0 and Campus Edition 8.0|http://www.webct.com/tuneup/viewpage?name=tuneup_browsers_vista80_ce80] |
| h5. [Vista 8.0 and Campus Edition 8.0|IDSR:Supported Browsers, Plugins & Operating Systems for Vista and CE Release 8] |
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| h5. [Vista 4.2 and Campus Edition 6.2|http://www.webct.com/tuneup/viewpage?name=tuneup_browsers_vista42_ce62] |
| h5. [Vista 4.2 and Campus Edition 6.2|IDSR:Supported Browsers, Plugins & Operating Systems for Application Pack 2 for Vista 4 and CE 6] |
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| h5. [Vista 4.1 and Campus Edition 6.1|http://www.webct.com/tuneup/viewpage?name=tuneup_browsers_vista41_ce61] |
| h5. [Vista 4.1 and Campus Edition 6.1|IDSR:Supported Browsers, Plugins & Operating Systems for Application Pack 1 for Vista 4 and CE 6] |
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| h5. [Vista 4.0 and Campus Edition 6.0|http://www.webct.com/tuneup/viewpage?name=tuneup_browsers_vista40_ce60] |
| h5. [Vista 4.0 and Campus Edition 6.0|IDSR:Supported Browsers, Plugins & Operating Systems for Vista 4 and CE6] |
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| h5. [Vista 3|http://www.webct.com/tuneup/viewpage?name=tuneup_browsers_vista3] |
| h5. [Vista 3|IDSR:Supported Browsers, Plugins & Operating Systems for Vista 3] |
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| h5. [Campus Edition 4.1|http://www.webct.com/tuneup/viewpage?name=tuneup_browsers_ce41] |
| h5. [Campus Edition 4.1|IDSR:Supported Browsers, Plugins & Operating Systems for Application Pack 1 for CE 4] |
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| \\ ---- h3. {color:black}Solutions to Common Browser problems.{color} |
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| h3. Solutions to Common Browser problems. |
| h5. {color:black}1. Make sure the Java Runtime Environment is installed{color} |
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| You will need to have the Sun Microsystems Java Runtime Environment (JRE) installed in order for certain areas of Vista and CE to function properly. Please visit the Sun [website|http://www.java.com/en/download/manual.jsp] to download the latest version. |
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| *1. Make sure the Java Runtime Environment is installed * |
| If, while troubleshooting, you are having difficulty removing older versions of the JRE please visit Sun's [support site|http://www.java.com/en/download/help/index.xml]. |
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| h5. {color:black}2. Make sure that Javascript is enabled in the browser{color} |
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| You will need to have the Sun Microsystems Java Runtime Environment (JRE) installed in order for certain areas of Vista and CE to function properly. |
| Javascript is enabled by default on all supported browsers. However, if you encounter problems with Vista/CE please check your browser settings to make sure that Javascript is enabled. [Firefox|http://support.mozilla.com/en-US/kb/JavaScript?s=enable%20javascript#Enabling_and_disabling_JavaScript], [Internet Explorer|http://support.microsoft.com/gp/howtoscript], [Safari|http://docs.info.apple.com/article.html?path=Safari/3.0/en/9279.html] |
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| Please visit www.java.com to download the latest version. |
| h5. {color:black}3. Make sure that cookies from third parties are allowed.{color} |
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| Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Vista/CE please check your browser settings to make sure you allow third party cookies. [Firefox|http://support.mozilla.com/en-US/kb/Enabling+and+disabling+cookies?s=enable%20cookies], [Internet Explorer|http://windows.microsoft.com/en-us/windows-vista/Block-or-allow-cookies] , [Safari|http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html] |
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| [http://www.java.com/en/download/manual.jsp] |
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| 2. *Make sure that Javascript is enabled in the browser* |
| h5. {color:black}4. Pop-up blockers{color} |
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| Javascript is enabled by default on most supported browsers. However, if you encounter problems with Vista/CE please check your browser settings to make sure that Javascript is enabled. |
| While using Vista/CE, if you are unable to view discussion postings, quiz windows, and download links, then you may need to disable pop-up blocking for your Vista/CE website. [Firefox|http://support.mozilla.com/en-US/kb/Pop-up+blocker] [Internet Explorer|http://windows.microsoft.com/en-us/Windows-vista/Internet-Explorer-Pop-up-Blocker-frequently-asked-questions] [Safari|http://docs.info.apple.com/article.html?path=Safari/3.0/en/9275.html] |
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| *4. Make sure that cookies from third parties are allowed.* |
| h5. {color:black}5. Third Party Plug-ins{color} |
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| Third party cookies are allowed by default on most supported browsers. If you experience problems staying logged in to Vista/CE please check your browser settings to make sure you allow third party cookies. |
| Some content within courses may require the installation of third party plug-ins such as Adobe Flash, Windows Media Player, Realplayer, and many others. In each case there should be a notification and link informing you that you need to install a new plug-in. Be careful that you only install trusted plug-ins that are necessary for the course content. Malicious plug-ins can be dangerous to your computer. |
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| 4. *Pop-up blockers* |
| \\ |
| While using Vista/CE, if you are unable to view discussion postings, quiz windows, and download links, then you may need to disable pop-up blocking for your Vista/CE website. |
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| If you would like to know more about the browsers or have questions, please visit the [Browser Discussion|http://www2.blackboard.com/jive4/forum.jspa?forumID=11] *forum.* You can compare notes on supported and unsupported browsers in this client-driven forum. Moderated by the helpful doctors from [Ask Dr. C|http://www2.blackboard.com/ask_drc/viewpage?name=ask_drc_moderators]. For more general questions you can [search Ask Dr. C|http://www2.blackboard.com/jive4/search!default.jspa?discussionlink=10001678&threadID=&q=&objID=c2&dateRange=all&userID=&numResults=15] |
| If you would like to know more and have questions, please visit the [Ask Dr. C Browser Discussion|http://discussions.blackboard.com/jive4/forum.jspa?forumID=11] forum. You can compare notes on supported and unsupported browsers in this client-driven forum. For general questions and discussions you can [search Ask Dr. C|http://discussions.blackboard.com/jive4/search!default.jspa] |
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