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*To Determine your version of Vista/CE:* Go to the _Entry Page_ of your Blackboard server and click *Check Browser*. Your version of Blackboard displays at the top of the _Browser Check_ screen. {info}
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h3. {color:black}Supported Browser Pages{color} ---- \\
h5. [Vista 8.0 and Campus Edition 8.0|IDSR:Supported Browsers, Plugins & Operating Systems for Vista and CE Release 8]
h5. [Vista 4.2 and Campus Edition 6.2|IDSR:Supported Browsers, Plugins & Operating Systems for Application Pack 2 for Vista 4 and CE 6]
h5. [Vista 4.1 and Campus Edition 6.1|IDSR:Supported Browsers, Plugins & Operating Systems for Application Pack 1 for Vista 4 and CE 6]
h5. [Vista 4.0 and Campus Edition 6.0|IDSR:Supported Browsers, Plugins & Operating Systems for Vista 4 and CE6]
h5. [Vista 3|IDSR:Supported Browsers, Plugins & Operating Systems for Vista 3]
h5. [Campus Edition 4.1|IDSR:Supported Browsers, Plugins & Operating Systems for Application Pack 1 for CE 4]
\\ ---- h3. {color:black}Solutions to Common Browser problems.{color}
h5. {color:black}1. Make sure the Java Runtime Environment is installed{color}
You will need to have the Sun Microsystems Java Runtime Environment (JRE) installed in order for certain areas of Vista and CE to function properly.
Please visit the Sun [website|http://www.java.com/en/download/manual.jsp] to download the latest version.
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h5. {color:black}2. Make sure that Javascript is enabled in the browser{color}
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| Javascript is enabled by default on all supported browsers. However, if you encounter problems with Vista/CE please check your browser settings to make sure that Javascript is
enabled. [Firefox|http://support.mozilla.com/en-US/kb/JavaScript?s=enable%20javascript#Enabling_and_disabling_JavaScript], [Internet Explorer|http://support.microsoft.com/gp/howtoscript], [Safari|http://docs.info.apple.com/article.html?path=Safari/3.0/en/9279.html] |
h5. {color:black}3. Make sure that cookies from third parties are allowed.{color}
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| Third party cookies are allowed by default on all supported browsers. If you experience problems staying logged in to Vista/CE please check your browser settings to make sure you allow third party cookies.
[Firefox|http://support.mozilla.com/en-US/kb/Enabling+and+disabling+cookies?s=enable%20cookies], [Internet Explorer|http://support.microsoft.com/kb/196955] , [Safari|http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html] |
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h5. {color:black}4. Pop-up blockers{color}
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... While using Vista/CE, if you are unable to view discussion postings, quiz windows, and download links, then you may need to disable pop-up blocking for your Vista/CE website.
h5. {color:black}5. Third Party Plug-ins{color}
Some content within courses may require the installation of third party plug-ins such as Adobe Flash, Windows Media Player, Realplayer, and many others. In each case there should be a notification and link informing you that you need to install a new plug-in. Be careful that you only install trusted plug-ins that are necessary for the course content. Malicious plug-ins can be dangerous to your computer.
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If you would like to know more and have questions, please visit the [Ask Dr. C Browser Discussion|http://discussions.blackboard.com/jive4/forum.jspa?forumID=11] forum. You can compare notes on supported and unsupported browsers in this client-driven forum. For general questions and discussions you can [search Ask Dr. C|http://discussions.blackboard.com/jive4/search!default.jspa] {column} |
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