Hi, welcome to my space on the WikiKB. I'm a Client Support Engineer at Blackboard and a frequent editor of the [Academic Suite Knowledgebase]. I'm currently located in Blackboard's Sydney, Australia office.
Background
I have used Blackboard since 2000, when I began administering CourseInfo 4.0 for the North Carolina School of Science and Mathematics. In April 2001 I became the Bb administrator for Durham Technical Community College, also in North Carolina, and used Bb versions 5.0.2 through 6.2. In November 2004 I began working for Blackboard in Washington DC, USA, as a Technical Support Manager and Client Support Engineer, and I moved to Australia in late 2006.
Experience/Interests
Linux, Oracle, shell scripting, other geeky stuff related to Blackboard. I am a former Red Hat Certified Engineer (RHCE) but that just expired. I am also A+ certified and have an associate's degree in electronics.
I am originally from North Carolina, USA (GO Duke!) and am a big train fanatic (railfan). Email me if you want a link to my train picture collection.
Links
I like to edit the wikiKB. Here are some external links:
Java related
- Explanation of Java out of memory errors - http://wiki.jboss.org/wiki/Wiki.jsp?page=OutOfMemoryExceptions
- Jstat -Java Virtual Machine Statistics Monitoring Tool - http://java.sun.com/j2se/1.5.0/docs/tooldocs/share/jstat.html
- Lambda Probe - Open source Tomcat management and monitoring tool - http://www.lambdaprobe.org/d/index.htm
- Java keytool documentation - http://java.sun.com/j2se/1.5.0/docs/tooldocs/solaris/keytool.html#importCmd
Oracle Related
- Morgan's Library - SQL Reference http://www.psoug.org/library.html
- Knowing When to Rebuild Indexes - http://www.revealnet.com/newsletter-v2/rebuild.htm
- Oracle's Explain Plan - http://www.adp-gmbh.ch/ora/explainplan.html
Bb Related
Jeremy! I just got back from three months leave (travelling the globe) and return to find you've left Australia! Whatever took you away from your very satisfied clients, I hope it was a good move for you and that you enjoyed your time here in Oz, however short it was.
Cheers from Schelly Gardner, Southern Cross University, NSW Australia

When are you going to post some pics of Australia to this page??? Hmm?